Training Courses - Understanding IT

The IT Industry in the New Millennium

This course is for people who work in the information technology industry, and may have a solid understanding of their own area of specialty, but who need the bigger picture. It looks at the IT industry as a whole, examining how the different aspects come together, and their effects on each other. The emphasis is practical, showing ways attendees can do their job better and understand their competitors and suppliers more fully.

Download the brochure (4 page PDF, 168 KB)

Course Outline

What is Information Technology?

  • The Information Technology Industry
  • Computers and Communications
  • Size and Growth of the Market
  • Definitions
  • Information Technology and Human Life

Major IT Themes of the New Millennium

  • The Digitisation of Everything
  • eCommerce and What it Means
  • The Internet Takes IT Beyond the Enterprise
  • Microsoft and Intel vs The Rest
  • Commodisation and Rationalisation
  • Content Wars — IT Companies vs the Telcos vs the Media Giants
  • The Internationalisation of the IT Industry

A Short History of the IT Industry

  • Before Electronic Computers
  • UNIVAC and the Birth of Commercial Computing
  • The Rise of IBM and the S/360
  • The Rise and Fall of the BUNCH
  • DEC and the Minicomputer Revolution
  • The Microcomputer Revolution and the IBM PC
  • The Networking Revolution
  • The Growth of the Internet
  • Beyond the Internet
  • Predicting the Future of IT

Personal Computing

  • What is a Microcomputer?
  • Personal Computers
  • Workstations
  • Laptops
  • Thin Clients and Internet Devices
  • Major Players

Midrange And Mainframe Computers

  • What is a Mainframe?
  • When is a Host a Server?
  • Supercomputers
  • Beyond Client/Server
  • Major Players


  • What are Peripherals?
  • The Need for Data Storage
  • Disk Drives and Storage Management
  • Printers
  • PDAs and Other Peripherals
  • Major Players

Systems Software

  • What is Systems Software?
  • PC Operating Systems
  • GUIs and WIMPs and Browsers
  • Unix vs Windows vs Linux vs the Rest
  • Middleware
  • Database Management Systems
  • Major Players

Applications Software

  • What is Applications Software?
  • PC Applications Software
  • Financial and ERP Software
  • Business Intelligence and Data Warehousing
  • Technical and Scientific Software
  • The Changing Face of Applications Development
  • Data Security
  • Major Players

Data Communications And Networking

  • Analogue and Digital
  • What is Data Communications?
  • The OSI Model
  • Local and Wide Area Networks
  • Major Players


  • The Growth of IT Services
  • Systems Vendors Become Service Providers
  • VARs and System Integrators
  • "Everything is a Service”
  • Major Players

The Internet

  • Where the Internet Came From
  • The World Wide Web
  • eCommerce
  • Web services
  • The Future of the Internet
  • Major Players



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